If you are traveling this summer and plan on renting a car for your trip, I want you to be aware of the following ABC News story warning consumers about Payless Car Rental:
“The Better Business Bureau is issuing a nationwide warning to customers about Payless Car Rental, a major car rental company found at airports across the country. The BBB says it has received 800 complaints about Payless in the past three years and has given the company an F rating. Now the organization is urging attorneys general in four states to investigate Payless and its parent company, Avis.”
A major part of the class action lawsuit filed against Payless is about the fees charged by the company. The lawsuit alleges that customers are charged for fees they did not wish to sign up for. Greg Kohn, on of the lawyers who filed the lawsuit, told ABC News, “Payless uses low rates online to get people to use them over other rental agencies, but when you get there, they slam you with additional fees.”
For more information on this story and some helpful tips on what to look out for when renting cars, you can click on the following link: http://abcnews.go.com/US/bbb-issues-nationwide-warning-payless-car-rental/story?id=47585004
We hope you are finding our consumer alerts useful. And, as always, if you know someone who is struggling with overdue debts, please have them call us for a bankruptcy consultation at 212-315-3755.